Online treatment

Frequently asked questions

What does Virtuwell treat?

We treat a wide range of everyday conditions, similar to those treated at a convenience clinic or urgent care. Popular reasons to visit include:

Acne, Allergies, Birth control, Bladder infections, Cough and crud, Cold sores, Ear infections, Eczema, Flu (seasonal), Pink eye, Rashes, Sinus infections, STIs, Upper respiratory infections, Yeast infections and more. Check out our complete list of the conditions we treat online.

Do I need to make an appointment to meet with an online doctor?

No, unlike some services that require you to set an appointment time to chat online with a doctor, Virtuwell is an easy-to-use online interview that you can start at any time. Our board certified nurse practitioners review your answers, make a diagnosis and create your customized treatment plan.

Can Virtuwell really diagnose me without seeing me in person?

Yes, and here's why: We ask the same questions you'd hear in a doctor's office or urgent care, but online. Many simple conditions are accurately diagnosed with a thorough medical interview and, in some cases, a picture, too. An online diagnosis isn't right for everything, of course, and we don't treat conditions that require a physical exam or lab test. If we can't treat you, there is no cost for your visit.

How much does Virtuwell cost?

Using Virtuwell costs $59 per visit. We also bill insurance, which may lower your payment. Treatment plans include your diagnosis, recommended medications—including a prescription, if you need one—what to expect when following your treatment plan and future prevention tips. Plus, any follow-up care related to the visit is always included, free of charge. Remember: There is no cost if Virtuwell can't treat you.

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