About Us

The virtuwell® Story

Where we’ve been…

It all started at a place in Minnesota called HealthPartners – a non-profit health care organization with a rich history of bringing about innovation that improves the health of the 1.3 million people we serve.

In fact, the very founding of HealthPartners in 1957 was an innovation. We were one of the nation’s first pre-paid, consumer-governed health insurance and medical service organizations. It was a radical idea at the time (and not even legal in some parts of the U.S.) but it helped change the face of American health care for the better.

Since then, always governed by our members, we’ve continued to challenge the usual way of doing things. For example, we were among the first to pay doctors for performance, to offer a telephone based medical advice service staffed by nurses, and to let people get medical records, test results and prescription refills online. And most importantly, we’re constantly striving to bring exceptional service and reliable quality at an affordable price.

…and where we’re going

The same spirit of innovation that fostered HealthPartners drove the development of virtuwell – the simplest and most convenient way to solve the most common medical conditions that can get in the way of your busy life. It’s a natural evolution of our 50+ years of approaching health care in new and different ways.

At virtuwell we began with the idea that health care should be simple, convenient and affordable. We wanted to improve the convenience and accuracy of medical diagnosis and treatment services while cutting the costs in half. No pressure there!

Extensive clinical research, new medical interviewing technologies and smart nurse practitioners resulted in an online medical diagnosis and treatment service that helps consumers conveniently solve some of the most common medical conditions at much lower costs than traditional medical clinics.

And we created it because we saw a great new way to do something good: To make people well in the most convenient way imaginable and at the lowest possible price.

We hope you like what you see. Welcome to virtuwell.

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